Shipping Policy – PuregemcoFitness

Shipping Policy


SHIPPING

 

Some of out Items are custom made and sent from various locations, so we appreciate your patience in advance. All items are subject to a handling period before they are dispatched. - 99% of orders leave the warehouse within 3-5 days of payment.

You will receive a shipping confirmation e-mail and tracking number once your products are shipped. This is what our process looks like: The order will be processed and shipped within 3-5 business days. You will receive a shipping confirmation e-mail and tracking number once your products are shipped.

 

Location Estimated Shipping Time

United States 1-4 weeks

Canada, Europe 2-5 weeks

Australia, New Zealand 2-5 weeks Mexico,

Central America, South America, South Africa, Rest of the world 3-6 weeks

 

WHERE DO YOU SHIP FROM?

North America is the location of our fulfillment office, HOWEVER some of our specialty items are produced by some of our partners in other countries such as Australia, Europe, United Kingdom and China.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

On occasions items in the same purchase will sometimes be sent in separate packages, EVEN if you've specified combined shipping. The reason for this happening is to ensure you receiving all your items as QUICK as possible! Please keep this in mind when receiving deliveries.

I HAVE PLACED AN ORDER CAN I TRACK MY ITEMS?

Firstly, thank you for ordering with us, we cant wait for you to receive your items! Secondly, YES! Once you have received your shipping confirmation email, you just simply go to the Track Order page located on our website. Input your email and order number provided in the shipping confirmation email and there will be the status of your order. If for any reason the track order page isn't loading or your order is not showing up just email us at info@puregemco.com and we will get back to you promptly. ** You can only track your order after it has been fulfilled and shipped out! ** For any concerns and questions, please contact info@puregemco.com.